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Placing Orders with Pendulum Express
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Secure Online Shopping
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We are pleased to offer secure online shopping via Paypal. Place your order by adding items to your shopping cart. At any time you may review your order by clicking on our “View Cart” buttons located at the top and bottom of each page. Online we accept Visa, Master Card, American Express, Discover, Diners Club and e-checks.
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Shopping by Phone
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If you prefer not to order online, you can place your order via the telephone by phoning toll-free 877-870-7369 within the United States. Outside mainland U.S. phone 520-615-0922. At this time we are able to take Visa and Master Card via phone orders. If you reach us during non-business hours, please leave your name, phone number and the best time to reach you. We will return your phone call as soon as possible. Business hours are Monday-Saturday 10-5pm Arizona time. We also accept money orders and bank checks. Please phone for details.
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International Orders
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Shipping and handling charges have been automatically added to the shopping carts for many international destinations. Charges are based on location and amount of purchase. For detail information on international shipping please click here.
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Order Delivery
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All in-stock merchandise is shipped as soon as possible, usually within 48 hours. Items are shipped via USPS Mail or via UPS. Please go to our shipping page for more information.
Important note about delivery of international orders. Unless special arrangements are made we ship international orders via United States Priority which, unfortunately, does not provide insurance. Therefore, once we ship your package to you we can not be held responsible for its delivery. Although there rarely is a problem with shipping overseas, it depends on the country in terms of how long the package will be delivered to you and any problems you might encounter.
Ordering a Gift?
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We will add a gift note to your order. Let us know by adding a note in the message line of your order or E-mail us at custserve@PendulumExpress.com requesting a gift note along with your message. We can also wrap small packages in purple tissue upon request.
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100% Satisfaction Guarantee
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Customer satisfaction is of utmost importance to us. We try our best to offer high quality products from reputable companies. If you are not satisfied with a product from equinoxbooksandgifts.com, you can return the item in its original condition along with the Return Merchandise Authorization number within 15 days of the shipping date for a refund on the cost of that product. Please note that shipping on returned merchandise is non-refundable.
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